Crystal Ritual Terms of Service

Effective Date: September 4, 2025
Last Updated: September 4, 2025

These Terms of Service ("Terms") govern your access to and use of the Crystal Ritual mobile app, website(s), and related services (collectively, the "Service"). By accessing or using the Service, you agree to these Terms and our Privacy Policy.

If you do not agree, do not use the Service.

1. Who We Are

Crystal Ritual ("Crystal Ritual," "we," "us," or "our") provides wellness-focused tools for daily ritual tracking, journaling, and community features like Covens. Contact: hello@theflowershop.tech

2. Eligibility

• You must be at least 13 years old to use the Service. • If you are under the age of majority in your jurisdiction, you may use the Service only with the consent of a parent or legal guardian who agrees to be bound by these Terms on your behalf.

3. Account & Security

• Provide accurate registration information and keep it updated. • You are responsible for maintaining the confidentiality of your login and all activity under your account. • Notify us immediately of unauthorized use or suspected security incidents.

4. Health & Wellness Disclaimer

• The Service provides wellness, mindfulness, and spiritual content for informational and entertainment purposes only. • The Service does not provide medical, psychological, or therapeutic advice and is not a substitute for professional care. • Always consult qualified professionals for health concerns. You use the Service at your own risk.

5. Your Content

• Ownership: You retain ownership of content you submit (e.g., journal entries, profile info, feedback) ("User Content"). • License to Us: You grant Crystal Ritual a worldwide, non-exclusive, royalty-free license to host, store, reproduce, display, and process your User Content solely to operate, improve, and provide the Service (including backups and technical operations). • Responsibility: You are responsible for your User Content and represent you have all rights necessary and that your content complies with these Terms.

6. Community & Covens

• Covens enable member interaction and may display limited member information (e.g., display name) to other members to support community features. • Do not share sensitive information you do not wish other members to see. • Be respectful. Do not harass, bully, or post hateful, threatening, exploitative, or illegal content. • We may remove content or suspend accounts that violate these Terms or harm the community.

7. Acceptable Use

You agree not to: • Violate laws or third-party rights (privacy, publicity, intellectual property). • Post or share unlawful, harmful, hateful, harassing, pornographic, exploitative, or misleading content. • Access accounts, systems, or data without authorization, or interfere with the Service. • Use the Service for commercial solicitation, spam, or automated scraping/crawling that degrades the Service.

8. Intellectual Property

• The Service (including text, graphics, logos, images, UX, and software) is owned by or licensed to Crystal Ritual and protected by intellectual property laws. • We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial purposes in accordance with these Terms. • You may not copy, modify, distribute, reverse engineer, or create derivative works of the Service except as permitted by law.

9. Third-Party Services

• We integrate third-party providers (e.g., Firebase for hosting/auth/database; PostHog for analytics; Apple for Sign in with Apple). • Your use of third-party services may be governed by their terms and privacy policies. We are not responsible for third-party services.

10. Payments, Trials & Beta Features

• The Service may offer free trials or promotional access. Terms (length, renewal, cancellation) will be disclosed at sign-up. • Paid features or subscriptions may be introduced in the future. Pricing and billing terms will be presented in-app or at checkout before charge. • If purchased through an app store, billing, renewals, and cancellations are managed via your store account settings. • Beta/TestFlight features may be experimental, may change, and may be discontinued at any time.

11. Feedback

• By submitting feedback or suggestions, you grant us a perpetual, worldwide, royalty-free license to use them without restriction or compensation.

12. Privacy

• Our collection and use of personal information is described in our Privacy Policy. By using the Service, you consent to those practices. • Privacy Policy: https://crystalritual.app/privacy

13. Termination

• You may stop using the Service at any time. You can request account deletion in-app (which deletes associated Firestore data like your user document, crystal sessions, and journal entries; deletion of analytics events is available on request). • We may suspend or terminate your access (with or without notice) if you violate these Terms, risk harm to users or the Service, or as required by law.

14. Changes to the Service

• We may modify or discontinue features at any time. • New, beta, or experimental features may change, break, or be discontinued.

15. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, CRYSTAL RITUAL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CRYSTAL RITUAL AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR DATA, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR TOTAL LIABILITY FOR CLAIMS RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNTS YOU PAID (IF ANY) FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE.

17. Indemnification

You agree to indemnify and hold Crystal Ritual and its affiliates, officers, agents, and employees harmless from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Service, your User Content, or your violation of these Terms or applicable law.

18. Updates to These Terms

We may update these Terms from time to time. We will revise the "Last Updated" date. If changes materially affect your rights, we will provide additional notice (e.g., in-app notice). Your continued use constitutes acceptance of the updated Terms.

19. Miscellaneous

• Entire Agreement: These Terms and the Privacy Policy are the entire agreement between you and Crystal Ritual regarding the Service. • Severability: If any provision is held unenforceable, the remaining provisions remain in effect. • No Waiver: Our failure to enforce a provision is not a waiver. • Assignment: You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.

20. Contact

Questions about these Terms? Email: hello@theflowershop.tech Website: https://crystalritual.app